Case Studies

$3.6 Billion Uniform and Facility Services Company

42% increase in the efficiency & 42% staffing reduction yielding $910M in savings

Our Approach

  • Performed time studies to obtain accurate standard times defining productivity baseline
  • Created tracking system to calculate team efficiencies
  • Redesigned process flow to eliminate non-value added times
  • Established new design with reduced staffing level for similar workload


  • 44% reduction in staffing for same workload
  • 42% increase in total efficiency
  • Implemented an efficiency tracking system based on time studies
  • $910,000 annualized savings

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Focus Areas

  • Saving
  • Simplification
  • Sped
  • Satisfaction


  • Productivity Improvement
  • Establishing the Performance Standards
  • Drive Savings


  • Time Study

  • Data Analysis

  • Scorecard

  • Flow/Layout diagrams