Case Studies



$83 Billion Global Consumer Goods Company

Restored workforce within 13 weeks after Hurricane Katrina


Our Approach

  • Implemented disaster recovery plan
  • Only vendor to establish SPOC (Single Point of Contact) to meet FDA regulations
  • Established supplier CPS (Critical Path Schedule) to quickly restore operations
  • Designed innovative recruiting plan to staff plant
  • Developed customized work schedules
  • Supervised on-site temporary housing

Results

  • Trained 100+ employees to restore operations within 13 weeks
  • Exceeded all plant goals for recruiting volume
  • Increased retention by 46% in first year following disaster
  • Expedited market share recovery
  • Defined key SLAs (Service Level Agreements) to support supplier disaster recovery plan

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Ph: 877-952-7378 x8010 or marketing@xlcservices.com.

Focus Areas

  • Satisfaction
  • Dependability
  • Safety
  • Kaizen

Objectives

  • Emergency Action Plan
  • Supply Assurance
  • Efficient Supply Chain

Tools

  • T2 – Labor Management System

  • Corporate Health & Safety Program

  • Call Center